Ambient Orlando LLC (“Ambient Orlando,” “we,” “us”) is a creative marketing agency based in Winter Park, Florida. This policy explains what personal information we collect through ambientorlando.com and our contact forms, how we use it, and the choices you have.

Information we collect

We collect information you give us directly when you fill out a form, request a consultation, or contact us:

• Contact details: your name, email address, and phone number.
• Project details: the services you are interested in, your company, and anything you share about your project.
• Communication records: emails, messages, and notes from calls or meetings with us.
• Text message consent: if you opt in to texts, a record of your consent, including the date, time, and the form you used.

We also collect some information automatically when you visit the site, such as your IP address, browser and device type, pages viewed, and referring website.

How we use your information

• To respond to your inquiry and prepare proposals or quotes.
• To schedule appointments and deliver our services.
• To send project updates, invoices, and service-related messages.
• To send occasional promotions, only where you have agreed to receive them.
• To maintain, secure, and improve our website and services.
• To meet legal and record-keeping obligations.

Text messaging

If you check the optional SMS consent box on one of our forms, we may text you at the number you provided about your inquiry, appointments, project updates, and occasional promotions. Consent to receive texts is not required to submit a form or to purchase any service. Message frequency varies, and message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help. See our Terms & Conditions for full SMS terms.

Sharing your information

We do not sell your personal information. We share it only in these limited cases:

• Service providers that help us run our business, such as our customer-relationship and messaging platform, website hosting, email, scheduling, and payment tools. They may use your information only to provide services to us.
• Legal and safety reasons, when required by law or to protect our rights, our clients, or others.
• Business transfers, if Ambient Orlando LLC is involved in a merger, acquisition, or sale of assets.

Cookies and analytics

Our website uses cookies and similar technologies to keep the site working, understand how visitors use it, and measure the performance of our marketing. You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.

Retention and security

We keep personal information for as long as needed to respond to you, deliver our services, and meet legal obligations. We use reasonable administrative and technical safeguards to protect it, but no method of transmission or storage is completely secure.

Your choices

• Text messages: reply STOP to any text to unsubscribe.
• Email: use the unsubscribe link in any marketing email.
• Access, correction, or deletion: contact us and we will review your request in line with applicable law.

Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.

Contact us

Ambient Orlando LLC
Winter Park, Florida, USA
info@ambientorlando.com
(407) 864-3655